FAQ For Developers
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What is Crypto APIs 2.0?
Crypto APIs 2.0 is an infrastructure layer that radically simplifies the development of Blockchain and Crypto related applications by providing all needed Blockchain APIs. We provide fast, reliable, and unified API solutions to access real-time and historical data from crypto market and Blockchain protocols.
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What is the difference between Crypto APIs and Crypto APIs 2.0?
Crypto APIs, also known as Crypto APIs 1.0, is Version 1 of the Crypto APIs blockchain product, containing BaaS technology. Crypto APIs 2.0 is the new and better product, which is more stable and highly recommended by our team. Crypto APIs 2.0 includes a different and more innovative take on blockchain and crypto data software.
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What products does Crypto APIs 2.0 offer?
Crypto APIs 2.0 has developed an API which offers six main products working in the blockchain and cryptocurrency area.
- Blockchain Data - retrieve the most important historical and real-time data for the most common blockchains.
- Blockchain Events - get a callback notification every time an event you’ve subscribed for occurs.
- Blockchain Tools - these include blockchain-related actions, while having no mandatory connection to the database or the blockchain data.
- Blockchain Automations - subscribe for a certain automation based on a certain event and you can get a callback when it’s completed. -
How do Crypto APIs 2.0 work?
We have created a thorough documentation which includes Guides, API documentations and more detailed technical information to help you get started. If you feel like you have any questions feel free to contact our team at any time!
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Who are our intended customers?
Crypto APIs 2.0 has designed its blockchain products for any SME, Enterprise or crypto-enthusiast who would be able to gain the most of them. You can check our website to see the crypto and blockchain products that we offer and for any questions, don't hesitate and contact our team.
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What is Crypto APIs 2.0 and how do I start using it?
Crypto APIs 2.0 is not just a new version of the same software. It is a completely new product where Offering, Pricing, API Keys, SDKs, Endpoints, Responses, Requests, etc. are all different.
It doesn't matter if you already have a subscription with us or want to become a new customer. To use Crypto APIs 2.0 you will need to do the following steps:
1. Register a new account here;
2. Verify your email address and invite your team members, if needed;
3. Create a new unique API Key;
4. To find more information on V2 you can check our Developers Portal and more specifically - our technical documentation.
5. Pick an SDK or use our REST APIs directly.
6. Check our pricing table and pick the right plan for you. -
As a Crypto APIs 1.0 customer, do I need a new account for Crypto APIs 2.0?
Yes, you can register, set up an API key, and start using V2.0 right away!
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As a Crypto APIs 1.0 customer, do I need a new API Key?
Yes. Your previous API keys from Crypto APIs 1.0 apply only to that version. V2.0 requires separate but still unique for your user API keys generated from Crypto APIs 2.0 Dashboard.
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Can I use my paid plan in Crypto APIs 1.0 in Crypto APIs 2.0?
No, you can't due to the fact that plans and pricing across the two versions are different. You can use the Free plan to finalize your integration and then upgrade in Crypto APIs 2.0 and downgrade in Crypto APIs 1.0.
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Will you be migrating my customer data including my credit card and billing data to version 2.0?
Unfortunately, no. But you can easily add your billing details and payment options again in Crypto APIs 2.0.
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What kind of blockchain information can I pull with Crypto APIs 2.0?
Crypto APIs 2.0 offers a variety of blockchain and crypto information that can be pulled with its API - blocks, addresses, transactions, market cryptocurrency information, trading data, exchanges, etc.
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Which blockchains/cryptocurrencies and exchanges are supported?
Crypto APIs 2.0 supports the following blockchains and layers:
- Bitcoin - Bitcoin Tokens (Omni Layer)
- Ethereum - Ethereum Tokens
- XRP
- Litecoin
- Bitcoin Cash
- Dash
- Doge
- Ethereum Classic
- Zilliqa
- Bitcoin Vault -
Where can I check for service updates?
You can subscribe for Crypto APIs 2.0 updates from our website by clicking on the respective button and be notified when such occur, or simply view updates manually.
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Where can I monitor service disruptions and issues?
On our website you can monitor the Crypto API for any service disruptions and status information.
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Do you support testnet?
Yes. We also offer a specific subscription to be used over Testnet.
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Do you use one node per network?
We have a pool of nodes that we use, all hosted with us. If it happens one to go offline, there is always another one that will continue processing.
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Do you use your own nodes or shared ones?
We don’t use shared nodes. The pool of nodes we use is owned by Crypto APIs 2.0.
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Do you support internal transactions in ETH?
Yes, we support internal transactions in ETH.
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Do you support token transfers in ETH?
Yes, we support token transfers in ETH.
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Can I trial/demo a Crypto APIs 2.0 product?
No. We offer a free subscription instead, which can be used over testing networks.
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Is there a free subscription?
Yes, we do offer a free subscription. For Blockchain products the free subscription is intended only for integration and testing.
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Can I use more than one Crypto APIs 2.0 product at once?
Of course. The only limitation is that you need to use separate subscriptions for each product.
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How do I upgrade/downgrade/cancel?
In your Dashboard you have the option to change your subscription tier and even cancel it if you want to.
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I need more custom settings for my subscription, is it possible?
Yes. We have a Custom option for subscription. To set it up you can directly discuss it with one of our representatives by contacting our team.
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What kind of support can I use? Do I have to pay?
Support is assured with Crypto APIs 2.0 products in various levels. Each Crypto APIs 2.0 product subscription offers a different tier of support, starting from email and up to an entire tech team at your disposal.
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How do I manage my subscription?
When you subscribe to a Crypto APIs 2.0 product you gain access to a personalized Dashboard, where you can manage your subscription’s features, such as callbacks, credits, upgrade options, etc.
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How can I know whether a specific subscription plan tier offers the data/functionality I need?
Each of our products has a detailed description of what it offers and how you can best use it. If you're not certain, you can always turn to our documentation or contact our team directly.
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Can I use the same account for more than one Crypto APIs 2.0 product?
No. A single account, or subscription, acts like a license to a single product.
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What are Rate Limits and how do they work?
Rate Limits are a strategy to limit traffic to an API. It is the number of requests that can be made per second to the API. Each specific subscription plan of a Crypto APIs 2.0 product offers a different rate limit per second, per minute and per hour. If you hit your rate limits the API will return the appropriate error response. You can always upgrade your subscription to receive a higher rate limiting.
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What happens if I use up all of my credits?
Credits allow you to make calls to a Crypto APIs 2.0 product. Depending on your subscription plan, you have a specific amount of daily credits you can use. Still, one credit doesn’t necessarily mean one request. When you hit your daily credit limit our API will return the respective response on hitting the quota and you won’t be able to make any calls until your credits are reset. Higher subscription plans offer a higher number of daily credits.
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What is “Rate per second”?
This rate sets a limit for requests that can be made per second. The default equals 10, which means at most 10 requests can be done in a second. Still, this logic does not apply to all time frames.
For 1 minute time you can use up requests equal for max 30 seconds, which means that 1 minute allows max 300 requests. The same logic goes for 1 hour, where you can use up requests equal for max 30 min, which means 9 000 requests.
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What is the difference between account-based and UTXO-based transactions?
These two types of transactions represent the main transaction models in blockchain today. Bitcoin utilizes UTXO, which stands for Unspent Transaction Output, and Ethereum utilizes account-based model. Both track database state.
UTXO is more abstract. Each transaction made will spend the output from previous transactions in order to create new outputs for future transactions. The excess coins are sent to a self-controlled address. Then, the balance of the specific wallet is calculated as the total sum of unspent transactions, as the wallet keeps track of all such transactions and their associated addresses owned by the user.
The account-based model is more simple and reminds of the common banking system. It represents the assets as balances in accounts where basically a single address is regarded as an account with a balance, and the transactions are simply transfers of assets from one account to another. Here transactions are separated from the output data.
Put in short, multiple UTXO transactions can be processed at the same time, which provides better scalability and parallel transactions, but at the same time the UTXO model is more complicated and can’t handle smart contract options well. The account-based model is more simple which makes it more efficient and can benefit programmers of complex smart contracts. But at the same time parallel transactions are more difficult with this model and it advises on reusing addresses which is not a good privacy practice. -
Why is my transaction not yet mined? Why is my transaction “stuck”?
A transaction that is “stuck” is one which has remained unconfirmed for a period of time and yet not yet mined. Possible reasons for a transaction to be queued for a long time like that and not mined could include: small transaction fees, dust outputs, being a double spend transaction of another transaction, spending from an unconfirmed transaction, and more.
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My transaction is not yet mined. Will it be dropped and when?
The nodes on a blockchain need to verify transactions through the process of mining, in order for them to be confirmed, processed and added to the chain. Still, each node can decide for itself long to hold on unconfirmed transactions in their mempool. Ergo, there is no specific or default time after which an unconfirmed transaction is to be dropped. Still, it is observed that most nodes do drop unconfirmed and unmined transactions after two weeks. It is important to note that within those two weeks the coins don’t actually leave the customer’s wallet, but they are also not shown as “available”. To proceed you can always replace the transaction.
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How and when can I replace my transaction?
Replacing a transaction is done when it is not yet mined or verified by the nodes. You can do that by simply spending the same amount of coins but with a higher transaction fee, so that the nodes pick it up. The unconfirmed transaction will eventually be dropped and this one will be processed, depending on the amount of the transaction fee.
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Can I cancel my transaction?
Yes, but for Bitcoin-based transactions only. Such a transaction can be directly canceled only in the case it has been initially marked in the blockchain as “replaceable”, otherwise by default each Bitcoin transaction is “non replaceable”. In the case of other cryptocurrencies, the transaction has to be replaced with a higher fee, which can be regarded as a cancelation.
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How can I pay for the service?
We accept payment methods such as debit and credit cards (Visa, MasterCard). We can also approve wire transfers and payments with cryptocurrencies, for which though you would need to first contact our team.
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Do you offer discounts?
We may offer you a discount depending on your subscription. Only larger packages and subscriptions for a longer period of time (yearly) can apply for a discount. If you think your subscription is eligible for a Crypto APIs 2.0 discount, contact our team right away!
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Can I prepay for my subscription for longer?
Yes. For that purpose you can contact our team so that we can discuss how and for what period of time you would like to make your payment.
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Are payments for Crypto APIs 2.0 services recurring?
Yes, in the sense that paid plans for Crypto APIs 2.0 products require either regular monthly or yearly payments.
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Do you have any SDKs prepared?
Yes. Currently, we offer the following SDKs:
- Node.js
- Java
- .NET
- PHP
- Python
More SDKs will be available later. For more information, please see our dedicated page. -
Can I get a test currency and how?
Yes. You can do that through our Dashboard, to which you gain access when you subscribe for a Crypto APIs 2.0 product. You need to select the Faucet menu, where you have to enter an address of yours. After that you will be given a certain amount of test currency on a daily basis.
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Is pricing data in my local currency supported?
We support a vast range of Fiat and Crypto currencies. To check if we support your local currency, you can see our Documentation.
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I found a bug, what should I do?
If you find a bug you can report it to our team by sending an email with all details to [email protected]
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I have a feature request/question, what do I do?
If you have a feature request or question you can always contact our team.
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Is there any additional security I can apply to my account?
Yes, we recommend you enable Two Factor Authentication (2FA) and make sure you have a strong and complex password for your account.
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How to set the proper nonce?
The address nonce in Ethereum represents the number of outgoing transactions regardless if they are already mined or pending. You can use our Get Address Nonce endpoint to get the needed details.
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What will happen if I don't set the proper nonce?
If the expected nonce is 10 and you set 12, your transaction will remain in pending state until you create two transactions, where one is with nonce 10 and the other is with nonce 12. The transaction will not be mined till the gap is covered.
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Can I send from multiple addresses to multiple addresses in ETH?
No, Ethereum is an account-based blockchain protocol which means transactions are always from A to B.
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Can I send from multiple addresses to multiple addresses in BTC?
Yes, Bitcoin is a UTXO-based blockchain protocol which means that you can send from A1, A2, A3,.. to B1, B2, B3, etc.
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What is the best way to get a large volume of historical market data?
Such historical market data is available only as CSV files. To obtain a CSV file, please contact our team and provide your request to get an offer.
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Can I receive notifications on events?
Yes, by using our Blockchain Events product you can subscribe to a certain event and get a callback when this event occurs.
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Is there a minimum/maximum Bitcoin amount allowed in a transaction?
Is there a minimum/maximum Bitcoin amount allowed in a transaction? The minimum amount of Bitcoin you can send in a transaction is 546 Satoshis, which is equivalent to 0.00000546 BTC. There is no maximum limit of BTC for a transaction.
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Why am I not receiving an event callback (Blockchain events)?
A customer not receiving an event callback could be due to a few reasons:
- The event has not occurred yet. Callbacks for a certain event, for which the customer has subscribed for, will be received only when that event occurs, no matter how long it takes;
- When Crypto APIs 2.0 sends a request for a callback notification to the customer, a response to accept the callback (200 OK) is expected from them in the first 5 seconds. If that response is not sent, the callback will not be sent, as well, and it is considered as a failed request. -
Do you repeat callback requests if the first one fails?
Yes. We repeat the callback request a total of 10 times, excluding the initial request. The first retry will be sent 30 min later. After that, each following callback will take twice as long to be sent compared to the previous one. To see more information on our Callback retry system, please see here.